Privacy Policy

We collect the following information only when you choose to submit an inquiry form:

• Name: to address you and communicate about our services

• Contact details: WeChat ID, phone number or email address (each optional), to get in touch with you

• Company name: to help us understand your business (optional)

• Service type and description of your needs: to understand accurately what you need

• Project stage: to help us recommend a suitable service plan (optional)

We never collect personal information without your knowledge.

The information you provide is used only for the following purposes:

• Communication: after you submit an inquiry, our team will contact you through the details you left

• Responding to your needs: suggesting a service plan tailored to what you described

• Service delivery: after you purchase a service, for communication during the project and delivery

• Service improvement: analyzing inquiry data in aggregate (anonymized) to improve our services

We will never use your information for any activity unrelated to the purposes above.

We take the security of your information seriously and have put the following measures in place:

• Encryption: all data in transit is protected by HTTPS/SSL

• Access control: only authorized members of our service team can access client information, on a least-privilege basis

• Secure storage: client data is stored in a secure server environment and audited regularly

• No selling of data: we will never sell, rent or trade your personal information to any third party

• No sharing of data: we will not share your information with third parties without your explicit consent

Our website uses a small number of necessary cookies, for the following purposes:

• Session management: keeping you signed in so your browsing is uninterrupted

• Security: protecting against threats such as cross-site request forgery

We do not use any third-party cookies for ad tracking or behavioral analysis. You can clear or disable cookies at any time in your browser settings, though this may affect some features.

Analytics: this site uses anonymous visitor analytics hosted on our own servers (no cookies, no personal identification, no data passed to third parties), only to learn which pages and content are useful to visitors.

You have the following rights over your personal information:

• Access: you may ask what personal information we hold about you

• Correction: if your information changes, you may ask us to update it

• Deletion: you may ask us to delete your personal information at any time, and we will complete the request within 15 business days of receiving it

• Withdrawal of consent: you may withdraw your consent to the collection and use of your information at any time

To exercise any of these rights, please contact us using the details below.

If you have any questions, comments or requests about this Privacy Policy, please contact us:

• Company: Puchuang AI (陕西智源朴创信息科技有限公司)

• Email: kent107353@gmail.com

• Hours: Every day, 9:00–22:00 China Standard Time (UTC+8)

We will reply as soon as possible after receiving your request, usually within 2 business days.

This Privacy Policy may be updated in line with changes in laws and regulations or in our business. The updated policy will be published on this page with the latest update date. If there are significant changes, we will notify you in an appropriate way.

Last updated: October 2026